Yesterday, the Credit Union's card processing vendor experienced a technical issue that resulted in denied transactions, as well as duplicate postings, affecting members' ATM, debit and credit cards. We have resolved this issue, and reversed all duplicate transactions. We are also working to reverse any fees that were incurred due to this issue. We sincerely apologize for any inconvenience this may have caused you.
Please take a moment to review your account in online banking. If you have any additional questions or concerns, please contact Card Services at 305-270-5254 or toll-free at 844-645-CARD (2273).
Kind regards, Educational Federal Credit Union |