| • | EdFed will NEVER solicit your personal information via outbound calls. If you receive a telephone call, text, or email purporting to be from an EdFed representative asking you to confirm your account information, DO NOT respond. Please contact EdFed's Loss Prevention Team at 305-270-5252 to immediately report this activity as potential fraud. |
| • | Fraudsters have the ability to spoof telephone numbers on Caller ID to give the false appearance that the call is originating from a financial institution or any other individual/organization. When receiving calls, DO NOT assume these calls are legitimate or share your personal information, if solicited by the caller. |
| • | Keep your EdFed 24/SEVEN password, account numbers, and card PINs confidential and secure. Please remember that EdFed representatives will NEVER ask you to provide your passwords (including one-time authentication codes) or PIN numbers to verify your identity. |
| • | Stay informed on the latest scams targeting consumers by visiting the FTC website. The website provides valuable tools and resources to help protect yourself from fraud, as well as how to report suspected fraud to the Federal Trade Commission. |
